Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

The Branded Sites Web Specialist will create and manage client websites using platforms like Squarespace, WordPress, and Wix. Responsibilities include responding to client inquiries, providing technical support, technical training, and working collaboratively with a multidisciplinary team. The role demands strong communication skills and organizational abilities.