Top Customer Success Jobs

As a Technical Engagement Manager, you'll build relationships with customers, provide technical guidance, and oversee multiple engagements to ensure satisfaction and successful delivery.

As a Customer Support Engineer, you will support customers with technical inquiries about Starburst products, working on various issues and liaising with engineering for escalated matters.

The Customer Support Engineer resolves technical inquiries related to the Starburst Enterprise Platform and Galaxy. Responsibilities include responding to customer requests, contributing to knowledge bases, collaborating with teams, and managing escalations with Engineering.

Lead global customer support organization, develop support delivery models, drive strategic planning, advocate for customers, track support metrics, and foster team development.

As a Presales Onboarding Engineer, you will aid in deploying and configuring products, work with customers on technical issues, and provide consultation and guidance.

As a Partner Solution Architect, you will ensure customer adoption of Starburst products, guiding technical sales, conducting workshops, and leading customer engagements. You will shape evaluations, perform system tuning, and act as a technical consultant.

Responsible for customer adoption of products, managing the technical aspects of the sales cycle, conducting demonstrations, and collaborating with engineering teams.

This role involves managing customer engagements, providing technical guidance, building relationships, and ensuring project success while driving data adoption.