Top Customer Success Jobs
The Director II of Customer Experience and Creative Direction will lead the product management team to enhance customer experience across Ahold Delhaize USA's digital properties. This role focuses on product vision development, managing cross-functional teams, executing complex projects, and achieving key business metrics while ensuring effective communication with stakeholders.
The Admin Customer Care Representative is responsible for managing level 1 customer support, providing direct assistance to both store personnel and customers. Duties include handling customer inquiries via phone and email, documenting issues, providing resolutions or escalating problems, and ensuring excellent customer service to enhance loyalty. Additionally, the role involves utilizing problem-solving skills to troubleshoot and resolve complex issues, while tracking contact status until resolution.
The Admin Customer Care Representative manages level 1 customer support for store personnel and customers, ensuring service levels are met. Responsibilities include addressing inbound inquiries, documenting and resolving problems, providing support for technology and operations, and escalating complex issues as necessary. The representative enhances customer loyalty through effective engagement via phone and email.
The Admin II B&M Customer Care Representative is responsible for managing level 2 customer support and escalations. This role involves providing direct support to both store personnel and customers, ensuring service levels are met, gathering and analyzing data during problem resolution, and escalating issues as necessary, while maintaining excellent customer service.
As a Learning Administration Specialist, you will manage the SuccessFactors LMS, consult with brand learning specialists, troubleshoot LMS issues, and report on learning program results. You will also support multiple domains, coordinate LMS changes, and mentor team members while ensuring compliance with service levels for issue resolution.
The Learning Administration Specialist is a subject matter expert in SAP SuccessFactors Learning Management System (LMS), responsible for providing support across multiple brands, managing system functionalities, conducting troubleshooting, and performing UAT and testing. They will also mentor admins and participate in continuous improvement efforts.
As an Organizational Development Specialist II, you'll evaluate and support teams to enhance personal and professional growth. You will influence HRBPs, develop OD strategies, and implement initiatives that foster continuous improvement and team effectiveness. Responsibilities also include training, assessing systems, and advising leaders on development opportunities.
The Data Governance Manager oversees the integrity of data in Salesforce and Placements.IO systems for AD Retail Media, ensuring accurate data for sales management. Responsible for developing data governance strategies and maintaining policies, the manager collaborates with various teams to achieve data goals and protect sensitive information. Reports include pipeline dashboards and sales performance metrics, utilizing Salesforce CRM proficiency.
The Learning Administration Specialist is responsible for managing and providing consultation on SuccessFactors LMS. Responsibilities include publishing learning items, troubleshooting LMS issues, reporting learning program results, coordinating LMS changes, supporting brand projects, and mentoring junior staff while ensuring continuous improvement in LMS operations.
The Learning Administration Specialist will be an expert in SuccessFactors Learning Management System (LMS), managing functionality and providing consultative support. Responsibilities include publishing learning items, troubleshooting LMS issues, conducting UAT, managing support channels, and coordinating with content owners for ongoing learning solutions.
Top Companies Hiring Customer Success Roles
See All
All Filters
No Results
No Results
