The EDI Specialist I at HMA works closely with internal and external stakeholders to provide day-to-day support for external integrations with vendors, including pharmacies, providers, and insurance carriers. Responsibilities include monitoring data integrations, maintaining EDI x12 834 integrations, implementing inbound and outbound integrations, completing UAT validation, resolving production issues, managing vendor relationships, and providing support for S/FTP connections.

As a Customer Care Advocate I at HMA, you will be a trusted advisor for members, providers, brokers, and clients, providing accurate information on eligibility, benefits, and claim status. Your responsibilities include responding to inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, professionalism, and the ability to navigate multiple systems efficiently. Prior experience in a call center or healthcare environment is preferred. High school diploma or equivalent is required.