Top Customer Success Jobs
As a Senior Customer Solutions Engineer, you'll act as a trusted technical advisor, ensuring customers maximize their use of the Cloudflare platform through organized onboarding, proactive technical guidance, and relationship management. You'll collaborate with various teams to provide expert solutions and drive customer retention and expansion, requiring travel for client meetings and industry events.
The Customer Success Manager will develop and nurture relationships with US Public Sector customers, ensuring satisfaction and retention while collaborating with sales teams. Responsibilities include managing customer lifecycle, assessing quarterly goals, enabling customer engagement, and advocating for product needs. This role requires strong relationship-building, organizational skills, and product knowledge, along with 25% travel.
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