Top Customer Success Jobs
Looking for an experienced Account Director with a background in the Financial Services sector to build relationships, encourage reliance on products and services, and drive client satisfaction and retention. Responsibilities include client account management, strategic planning, client relationship development, contract management, digital initiatives, and business growth. Preferred qualifications include 7+ years of experience in client service or account management.
Seeking a Senior Director, Client Service for the Health+ Business Unit, responsible for managing strategic healthcare client accounts, building strong client relationships, and driving enterprise growth initiatives. Must oversee account growth, guide strategy teams, promote integrated solutions, and collaborate with internal teams for business development. Requires proactive client communication, financial stewardship, and Salesforce expertise.
The Director, Client Service will be responsible for overseeing and growing a portfolio of key strategic Industrial accounts in the Financial Services, Industrial, Technology (FIT) Business Unit. They will develop strong client relationships, understand the client's brand and business goals, and collaborate with internal teams to deliver exceptional customer experiences. This role will involve regular travel to meet with clients.
Take stock and ownership of customer-reported issues, identify solutions, communicate with stakeholders, guide Level 1 and Level 3 resources, document bug reports, monitor system components, and suggest monitoring tools/processes.
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