Top Customer Success Jobs
As a Senior Machine Learning Engineer in the Fraud Risk team, you'll develop scalable systems and tools, integrate ML and software solutions, and collaborate with cross-functional teams to enhance user experiences while ensuring financial risk management for Afterpay. You'll also mentor junior engineers and drive initiatives for innovation.
As a Merchant Support Representative at Afterpay, you will assist merchant partners by handling inbound queries through voice and digital channels, support onboarding sessions, update merchant details, and drive resolutions for their queries while ensuring customer satisfaction.
The Customer Service Global Support Team Leader at Afterpay oversees the service delivery of key customer service processes, primarily in Social Media and Payment Investigations. This role includes managing a local team and collaborating with an offshore team to ensure efficient resolution of customer issues while coaching and developing team members.
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