The Member Experience Representative at First Entertainment Credit Union will provide exceptional member services across various communication channels, focusing on enhancing the member experience, addressing inquiries, resolving issues, and promoting digital self-service options. The role emphasizes building member relationships and complying with credit union policies.

The Member Experience Representative will provide exceptional member service via calls, chats, and other communication channels, educate members on digital services, resolve inquiries and concerns, and promote credit union products, all while ensuring compliance with relevant policies.