Top Transportation Customer Success & Experience Jobs

The Customer Support Specialist at Shipfusion handles client inquiries through chat, tickets, and email, ensuring prompt resolution of support issues and effective communication with customers and partner teams.

The Account Executive will secure new accounts, ensure customer retention, negotiate rates, and manage customer communications to solve their problems effectively.

The Senior Client Services Specialist manages client relationships, drives issue resolution, leads meetings, and optimizes operations within financial services. Key responsibilities include client support, communication, and strategic liaison duties.

The Account Director will build relationships, guide strategic planning, analyze service data, and drive revenue growth for Via's partners.

The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.

Manage International Trade Support Team, resolve operational issues, support sales leadership, and enhance partner relations for optimal growth.

Manage and grow relationships with customer accounts, ensuring satisfaction and expansion. Collaborate with teams to optimize freight execution and drive results.

The Solutions Engineer will collaborate with clients, optimize logistics solutions, enhance software features, and support implementation efforts while managing project documentation and communication.

The Exception Specialist II manages transportation service requests, ensuring compliance, investigating issues, and enhancing customer service through effective solutions and team collaboration.

The Customer Account Coordinator will improve commercial interfaces for customers, enhance sales opportunities, and liaise between teams for efficient performance monitoring and customer satisfaction.