Top Customer Success & Experience Jobs

The Account Development Representative will identify business needs for strategic accounts, generate leads, conduct research, and enhance customer relationships to support future product sales.

The Key Account Director will lead strategic account expansions, engage with senior executives, drive solution sales, and deliver tailored value propositions for enterprise accounts.

As a Customer Success Engineer, you will solve complex customer issues by consulting on technical implementations, building reusable assets, and providing adaptive problem-solving in collaboration with Customer Success Managers.

As an Engagement Manager, you will manage strategic accounts, creating success plans and executing programs to drive customer value and revenue. You'll coordinate multi-stakeholder efforts, track progress, lead business reviews, and ensure alignment while navigating complex engagements.

As a Customer Success Engineer, you will solve technical challenges for customers, partner with CSMs, develop reusable assets, and improve customer workflows while providing technical solutions that enhance the customer experience.

The Corporate Solutions Engineer will support corporate sales by nurturing prospects, conducting demos, and addressing technical queries about Postman's API platform.

Provide technical support for Postman's API platform: diagnose and resolve customer issues across channels, collaborate with engineering/product teams, build internal tools and FAQs, deliver phone and community support, and participate in weekend and London-time coverage.

As a Technical Account Manager, you will manage enterprise relationships, drive technical delivery, and promote best practices in API lifecycle management, focusing on customer success and growth opportunities.

The Strategic Solutions Engineer at Postman will drive enterprise sales, conduct customer demos, and provide API lifecycle guidance to customers.

The Field CTO will act as a trusted technical advisor for customers, guiding API strategies, collaborating with teams, and representing Postman at events.