Top Customer Success & Experience Jobs

As a Customer Experience Agent, you will enhance user interactions, resolve issues related to orders and payments, and improve customer service processes.

The Account Manager will drive business growth by fostering relationships with sellers, developing strategies for growth, and collaborating with cross-functional teams.

Become the go-to expert for a product category, manage seller relationships, perform seller outreach and onboarding, spearhead marketing initiatives, and leverage data analytics to drive category growth.

The Fraud Incident Commander will manage incident response and risk efforts, leading cross-functional teams to handle Trust and Risk incidents, improve processes, and drive strategic initiatives across the company.

As a Trust & Risk Agent, assist French users with trust and safety issues, de-escalate situations, investigate complex cases, and collaborate with teams to improve marketplace safety.

Investigate fraud on the Whatnot platform, monitor for fraudulent behavior, conduct transaction reviews, and improve fraud mitigation processes while ensuring positive user experience.

As a Trust & Safety Agent, you will investigate suspicious activities, communicate with customers, review transactions, and support users in crisis while maintaining high work quality and meeting SLAs.