Top Customer Success & Experience Jobs

The Hotel Department Advisor is responsible for managing hotel vendor relationships, handling travel issues, making outbound calls, and providing excellent customer service.

The role involves leading the Account Management team, developing client relationships, driving sales strategies, and coaching team members to meet performance goals.

The Account Manager will manage SMB accounts in Central Eastern Europe & Italy, ensuring customer satisfaction and identifying growth opportunities while leveraging data analytics and building strong client relationships.

Manage a portfolio of SMB accounts, ensuring customer satisfaction and engagement, while developing solutions and strategies to resolve issues. Advocate for clients within Perk and vice versa.

As an Enterprise Account Manager, you will manage Tier 1 Customers, enhance customer engagement, identify growth opportunities, and utilize data analytics for client reporting and presentations.

The Account Management Support Specialist will manage customer inquiries, drive retention and growth, support Account Managers, and help improve processes.

The Account Manager will handle long tail accounts in the Benelux and Nordics, focusing on customer satisfaction, growth, and relationship management, leveraging data analytics for client reporting.

The Bid Manager coordinates the entire bid process, ensuring timely delivery of quality responses, writes and edits bid documents, and collaborates with sales teams to align client needs with bids.

As a Customer Care Agent, you'll support business travelers by addressing their queries and booking needs, ensuring high-quality service through various communication channels and staying updated on product features.

As a Travel Support Agent, you will assist B2B customers with travel bookings using Amadeus, resolve issues, and ensure high satisfaction standards.