Top Customer Success & Experience Jobs

Serve as a strategic advisor driving adoption and value of Enverus Power & Renewables products. Lead onboarding, training, client engagements, and account strategy; present analytics, gather product feedback, support renewals, and expand user adoption while collaborating with sales and product teams.

Act as a strategic advisor to Enverus clients to drive product adoption, minimize churn, and expand usage. Lead onboarding, training, and client engagement; coordinate with sales on account strategy; provide product feedback to development; run QBRs and learning events; identify champions and document client value in Salesforce.

As an Application Support Analyst, you'll provide support for software applications, troubleshoot issues, maintain documentation, and educate customers to enhance their experience and satisfaction.

Provide Tier 1 email-focused application support, document and track customer issues, escalate bugs to second-line, update customers, collaborate with teams, educate users, meet KPIs, and support rotating shifts including holidays.

The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.