Top Customer Success & Experience Jobs

The Customer Support Associate will provide customer support via phone, chat, and email, resolve issues, and meet performance targets while maintaining accurate records and following security protocols.

Lead the Complaints Team to ensure exceptional service, manage complaints efficiently, analyze data for trends, and comply with regulations.

Lead and coach a team of Account Specialists to enhance customer relationships, drive business growth, and optimize retention strategies while managing a portfolio of key customers.

The FinCrime Operations Training Lead will manage training team, create training programs for sanctions, oversee training effectiveness, and ensure compliance with regulations while developing team capabilities and performance metrics.

Lead the global complaints teams to ensure vulnerable customers receive fair treatment, improve quality assurance, and enhance operational efficiency through strategic initiatives.

As a Senior Manager for KYC compliance, you will oversee financial crime risks, guide teams on regulations, maintain compliance frameworks, and represent the company to regulators.

Assist customers through phone, email, and chat by providing exceptional support in Japanese and Portuguese. Understand customer needs and promote company values while suggesting process improvements.

Lead the Customer Support Team by ensuring high-quality service, collaboration across departments, and developing team members while prioritizing customer satisfaction metrics.

The Customer Support Team Lead will develop and manage a high-performing support team, ensuring superior customer service and collaboration across global teams while tracking performance targets.

As a Customer Support Associate, you'll handle customer contacts, providing support via phone, chat, and email with a focus on resolution and customer satisfaction while meeting performance targets.