Top Customer Success & Experience Jobs

The Director will drive growth for Mastercard's loyalty platform sales by developing sales strategies, managing pipelines, and building strong client relationships in the financial services segment.

The Senior Specialist, Business Development will identify opportunities for growth, support senior colleagues in projects, and produce insightful presentation materials for customer engagements.

The role involves driving business development and account ownership for services within Digital Partnerships, focusing on B2B FinTech and Global Digital Accounts. Responsibilities include coordinating with various teams, refining value propositions, and engaging with senior client stakeholders to meet sales targets.

As a Senior Specialist in Customer Success, you will manage cybersecurity and payment fraud solutions, enhance customer engagement, and drive business growth through tailored strategies and market insights.

The Analyst, Solution Architect will support product sales strategy, collaborate with stakeholders, define market narratives, and address customer needs in a customer-centric role.

The Salesforce Marketing Cloud Administrator will manage configurations, optimize marketing automation processes, and integrate various marketing platforms. They will focus on enhancing customer engagement and data accuracy to support B2B marketing efforts.

Lead the growth of Mastercard's cybersecurity business by managing a sales pipeline, meeting revenue targets, and advising clients on cyber risk management.

The role involves managing customer performance metrics related to fraud and compliance, engaging with customers, and delivering performance optimization solutions.

Assist Account Managers with business processes, create presentation materials, support initiatives, manage activities, conduct market research, and prepare contracts.

The Product Operations Specialist ensures timely and accurate communication for Mastercard's Cross-Border Services customers, managing information between technical operations and customer-facing teams while enhancing overall customer experience.