Top Customer Success & Experience Jobs

The Specialist, Implementation acts as a key contact for customers during processing implementation projects, managing project scopes and ensuring compliance with Mastercard standards. Responsibilities include assessing customer needs, providing technical support, conducting system impact analyses, and executing customer testing processes.

The Senior Analyst will support customer onboarding, manage project implementations, and act as a liaison between customers and internal teams, focusing on API integrations.

Manage and execute implementation projects for electronic payment systems with a focus on customer needs and technical troubleshooting, while leading a cross-functional team.

Lead business development in consulting and security for financial institutions and fintechs, managing client relationships and delivering on sales targets across Mastercard Services.

This role involves improving operational efficiency in the sales process by analyzing and refining business processes, collaborating with technical teams, and implementing transformational initiatives.

The API Implementation Manager guides clients through onboarding and integration, providing ongoing technical support and ensuring optimal use of the platform while managing expectations and fostering long-term relationships.

The Director will lead Mastercard's agentic commerce business strategy and manage partnerships, focusing on AI, payments, and commerce ecosystems.

The Associate Managing Consultant in Services Business Development is responsible for driving sales through client needs analysis, proposal writing, relationship building, and managing the sales process for Mastercard Data & Services.

The Manager will develop and manage strategic partnerships, focusing on payment solutions to reach more customers, ensuring partner success, and meeting revenue targets.

Drive growth in Mastercard's Services portfolio by managing strategic client relationships, generating leads, and achieving sales targets while ensuring effective collaboration and engagement with clients.