Top Customer Success & Experience Jobs

Support European insurance brokers through software implementation, optimization, consulting, training, workshops, requirements gathering, configuration, and process reviews. Configure Applied’s broker management systems using accounting knowledge, explain process changes, maintain product expertise, and contribute to implementation methodology improvements. The role requires strong client service, project management, teamwork, attention to detail, and travel of up to 25% across Europe.

Lead North America agency adoption and engagement for Applied's commercial collaboration portfolio. Set strategy, build scalable operating models and playbooks, align cross-functional teams, and personally lead executive agency engagements and large migrations to drive day-to-day usage and bound premium. Combine human-led and digital adoption motions and reinforce network effects between agencies and carriers.

As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.