Top Customer Success & Experience Jobs

The role focuses on providing trading support for the Aladdin Trader system, resolving complex issues, enhancing user experience, and collaborating with various teams.

The Associate will lead technical builds of Aladdin Wealth implementations, manage client relationships, and provide support for product delivery and training.

As a Client Success Manager, you will oversee client relationships, coordinate services, solve complex issues, and monitor client satisfaction to enhance the Aladdin user experience.

The Client Success Manager oversees client service delivery, ensures client satisfaction, manages issues via ServiceNow, and collaborates across teams to improve solutions.

The Client Success Manager at BlackRock's Aladdin platform ensures client satisfaction through problem-solving, relationship management, and coordination of services, while also mentoring team members.

The role involves resolving client inquiries, collaborating with internal teams, preparing service desk for new features, improving client experience, and team leadership.

Join BlackRock's Custom Models Solutions team to support financial advisors by constructing tailored model portfolios and enhancing client relationships. Role involves project management and collaboration across teams to scale the CMS business.

The role involves supporting Senior Client Relationship Managers with client relationships, project management, and product implementation, while developing training materials and ensuring smooth communication and transition for clients.

Interns will provide advanced desktop support, resolve escalated incidents, maintain documentation and inventory, and collaborate with various technical teams.

This internship focuses on providing advanced support for hardware and enterprise software, resolving technical issues, and participating in project delivery while ensuring excellent service to users.