Manage post-sales relationships with restaurant partners to ensure retention, run business reviews, identify upsell/cross-sell opportunities, liaise with internal teams to resolve issues, track communications in Salesforce, and advise partners using industry and competitor insights.

Lead and scale partner success, operations, and enablement for thousands of restaurant and hospitality partners. Build teams, systems, and processes for onboarding, support, adoption, retention, and growth while partnering cross-functionally with Product, Engineering, Revenue, Marketing, and Finance to drive operational excellence and measurable partner outcomes.