Top Customer Success & Experience Jobs

The Executive Assistant will support EMEA VP leaders by managing schedules, preparing correspondence, organizing travel, and optimizing time usage while maintaining high communication standards.

As a Senior Customer Success Manager, you'll advise customers on maximizing their ServiceNow investment, ensure business outcomes, and drive product adoption, while collaborating with internal teams for strategic guidance.

The intern will support customer engagements by assisting in the use of ServiceNow products, preparing deliverables, and coordinating customer meetings, while learning best practices and innovations.

The Principal Customer Success Executive drives customer relationships, enhancing satisfaction and retention by delivering strategic guidance and high-complexity transformations while mentoring teams and ensuring operational excellence.

The Customer Success Executive is responsible for post-sale customer relationships, driving satisfaction and retention by delivering value and managing complex transformations while mentoring team members.

The Principal Customer Success Executive leads key customer relationships, driving satisfaction and retention by advising executives on the integration of ServiceNow technology with their business strategies, while managing complex transformation projects.

The Principal Customer Success Executive leads customer relationships post-sale, enhancing satisfaction and retention through strategic advice, governance adherence, and transformation leadership, especially with C-suite clients.

The Customer Success Manager drives customer interactions related to Impact features, ensuring delivery, managing risks, and fostering relationships to enhance customer satisfaction and retention.

Lead workshops to understand customer challenges, design demonstrations of AI-powered experiences, and advise on AI best practices while guiding clients through workflow automation and implementation of ServiceNow's solutions.

Lead the Customer Excellence Group in enhancing customer satisfaction, managing renewals, and driving business value through innovative AI solutions, while cultivating relationships and operational excellence.