Top Customer Success & Experience Jobs

The Demo Support Engineer role involves testing and supporting Demo Support Tools, improving customer experience, and guiding consultants through issues.

The role involves managing relationships with C-Level executives, designing solutions, and leading a team to ensure successful implementation of ServiceNow's expert services for clients aiming for digital transformation.

The Lead Solution Architect guides clients through technical transformations, aligning business and technical strategies to ensure successful solution delivery and measurable impact.

The Senior Director, Global Executive Recruiting - Engineering leads the recruitment strategy for engineering leaders, ensuring operational excellence, stakeholder collaboration, and a top-tier candidate experience.

The Advisory Solution Consultant supports sales by providing product-specific solutions, conducting workshops, answering technical queries, and collaborating with various teams to enhance customer experience and sales performance.

The Principal Customer Success Executive drives customer satisfaction and retention by managing relationships with senior stakeholders, ensuring value from ServiceNow's platforms, and leading business transformations.

The Senior Director will drive global strategies to enhance revenue growth through strategic transactions, aligning cross-functional teams and streamlining deal execution.

The Principal Platform Architect will guide customers in establishing a technical foundation in the ServiceNow platform, ensuring optimal solutions and governance while providing thought leadership and architectural guidance.

The Staff Support Account Manager will deliver proactive and reactive services, ensuring customer satisfaction and effective resolution of support issues, while managing communication with high-profile clients.

As a Solution Consultant, you'll support AI-enhanced product sales as a technical expert, lead customer workshops, and provide product demonstrations. You'll collaborate with sales and product management to achieve sales goals while managing customer relationships and offering feedback for product improvements.