Top Customer Success & Experience Jobs

The role involves managing customer programs, advising on IT Asset Management, and driving customer success through strategic relationships, problem resolution, and innovative solutions.

Lead and develop the Services Sales team to drive Professional and Strategic Services business, ensuring customer satisfaction and revenue growth through transformational service-led deals.

The Senior Solution Consultant supports sales through technical consulting, product demonstrations, and customer engagement to meet sales goals while utilizing advanced solution knowledge.

Seeking a technical consultant for solution sales, responsible for product delivery, customer discovery workshops, and supporting sales with expertise in AI and ServiceNow.

Responsible for supporting product sales, leading discovery workshops, providing technical expertise, and guiding strategic programs in customer accounts while achieving sales goals.

The Senior Customer Success Manager drives customer satisfaction, strategy, and adoption of ServiceNow products, ensuring business objectives are met and fostering long-term relationships through personalized guidance.

Lead Delivery Excellence across APAC by overseeing technical resources, managing complex escalations, enhancing delivery strategies, and ensuring customer satisfaction. Responsible for talent development and operational metrics.

The Staff Technical Writer will define content strategy, contribute technical content, and lead content projects while influencing product strategy and collaborating with diverse teams.

The Customer Success Manager advocates for customers, oversees portfolios, ensures product adoption, resolves escalated issues, and helps achieve business outcomes with ServiceNow products.

The Sr Solution Consultant supports product sales through technical expertise, conducts workshops, answers inquiries, and collaborates with teams to enhance solutions and customer satisfaction.