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Top Customer Success & Experience Jobs
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Manage customer lifecycle for sportsbook clients across EMEA, driving retention, renewals, upsell/cross-sell, SLA monitoring, KPI reporting, and stakeholder coordination. Act as primary client contact, resolve technical and contractual issues, contribute to Customer Success projects, maintain CRM data and revenue forecasts, and provide actionable client feedback to internal teams.
Top Skills:
CRMExcelSalesforce
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AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Lead and grow a top-tier LATAM book of business by developing strategic account plans, driving retention and expansion, advising on programmatic multi-channel strategies, presenting to executive stakeholders, and proactively mitigating churn.
Top Skills:
AttributionCampaign DashboardsCtvDisplayDspsProgrammaticSocialSspsVideo
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