Top Customer Success & Experience Jobs

Lead the Japan Customer Success team, providing best-in-class service and optimizing operations while driving customer happiness and employee success.

The Technical Writer will create and manage product support content, ensure cultural relevance for the Australian market, and leverage data analytics to enhance customer self-service resources, while collaborating with cross-functional teams.

The SMB Account Manager will grow relationships with small and medium businesses to help them utilize Square's products, manage accounts, and achieve their business goals through strategic sales techniques.

As an Account Manager, you'll manage SMB seller relationships in Spain, focusing on retention and growth, and collaborating with cross-functional teams.

The SMB Account Manager will build partnerships with food and beverage clients, helping them utilize Square's services to grow their business and achieve goals.

Manage and expand accounts of strategic Food and Beverage sellers, design tailored solutions, advocate for clients, and drive engagement and retention efforts.

Manage relationships with Square's largest food and beverage sellers, grow account revenue, and provide client service while collaborating with cross-functional teams.

The Learning Specialist will deliver global learning solutions, facilitate training programs, and support performance in Customer Success, ensuring employees are equipped with necessary skills.

The Global Seller Onboarding Director leads a multi-region onboarding organization, managing teams, developing processes, and ensuring operational excellence while collaborating cross-functionally and representing GSO in senior discussions.