Top Customer Success & Experience Jobs

The Strategic Account Manager will manage relationships with Square's largest Food and Beverage sellers, focusing on account growth and technical solutions. Responsibilities include project management, negotiation, and providing high-quality client service while acting as a liaison between sellers and product teams.

As the Senior Lead for Australia Escalations Support, you will enhance complaint resolution processes, lead a team, ensure compliance, and analyze trends to improve services.

The Strategic Account Manager is responsible for managing relationships with key Food & Beverage sellers, driving revenue growth through account management, providing technical solutions, and collaborating with cross-functional teams.

The role involves managing a team of Strategic Account Managers, ensuring customer retention and growth while leading high-performing teams focused on services merchants. Responsibilities include coaching, performance management, and cross-functional collaboration.

Manage relationships with Square's largest sellers, enhancing account value through strategic solutions, negotiation, and project management in the food and beverage sector.

The Partner Manager drives partnerships strategy to enhance products and acquire sellers, managing all aspects from development to execution and accountability for KPIs.