Top Customer Success & Experience Jobs

Own customer relationships and drive successful deployments of Samsara solutions. Lead workshops, manage multiple implementations, run trainings, guide change management, and coordinate cross-functionally to deliver project plans and time-to-value.

Manage strategic relationships with large fleet customers, develop joint success plans, run executive business reviews and workshops, recommend operational workflow changes, coordinate cross-functional teams, mentor other CS staff, and drive adoption and value from the Samsara IoT platform.

The Implementation Consultant will manage customer relationships, ensuring successful deployment of Samsara's technology, and will lead training sessions and solution workshops. Responsibilities include guiding customers through change management processes and managing multiple implementations simultaneously.

Lead enterprise deployments of Samsara hardware and SaaS, own project plans and governance, run solution workshops and training, guide change management, coordinate cross-functionally, and manage multiple customer engagements to enable fast time-to-value.

Manage deployments of Samsara's connected operations solutions for large customers: own project plans, lead solution workshops, run training, guide change management, and coordinate cross-functionally to deliver timely implementations and value.

Serve as the primary post-implementation contact for top customers, craft joint success plans, run executive business reviews and workshops, mentor teammates, support French-speaking customers, and advise on customizing Samsara’s IoT platform to drive safety, efficiency, and sustainability.

The Manager II, Customer Success role is associated with Samsara’s IoT-based Connected Operations Cloud, supporting customers using solutions such as vehicle telematics, video-based safety, driver workflows, and equipment monitoring. Specific day-to-day responsibilities and qualifications are not provided in the description.

Manage scaled customer success for complex mid-market accounts using Samsara’s IoT platform. Responsibilities include driving adoption, demonstrating technical product value, diagnosing issues, leading customer workshops, recommending workflow transformations, developing action plans and success metrics, coordinating cross-functional teams, influencing product roadmaps, and supporting renewals and expansion.

Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.

Manage enterprise customer success for Samsara’s Connected Operations Cloud, helping organizations use IoT-enabled products to improve safety, efficiency, and sustainability. The provided description contains no detailed responsibilities or qualification requirements.