Top Customer Success & Experience Jobs

Rubrik invites individuals to join their talent community to stay connected and explore employment opportunities, fostering inclusion and equal opportunity.

Manage assigned enterprise accounts in Japan to drive an exceptional customer lifecycle: onboarding, escalations, technical advocacy, root cause analysis, cross-functional coordination, and proactive account improvements to grow Rubrik footprint and customer confidence.

Manage the subscription renewal lifecycle for strategic accounts, focusing on retention, revenue growth, and collaboration with sales and finance teams.

The Field CTO will lead technical strategy and business leadership across APJ, transforming enterprises through data protection, cybersecurity, and AI solutions while influencing revenue outcomes and executive partnerships.

The Sales Engineer provides technical direction and business guidance, driving revenue goals and developing technology solutions to meet customer needs while maintaining strong relationships and leading technical discussions.

The Employee Relations Partner is responsible for advising on employee relations practices, conducting investigations, collaborating with legal, and analyzing employee relations trends. The role also involves training managers and ensuring compliance with employment laws.

Lead the post-sales technical relationship for Rubrik Agent Cloud: onboard, deploy, operationalize, and drive adoption. Lead deployments, validate features with customers, create success plans and enablement materials, train PS/Support, and act as the senior technical escalation and field SME to transition customers from incubation to scale.

Provide technical leadership in cloud data management and security, lead sales calls, assist in marketing collateral development, and validate sales opportunities.