Top Customer Success & Experience Jobs

The Sales Engineer will provide technical leadership, create integrated technology solutions, assist sales teams, and maintain relationships with customers while achieving revenue goals for the assigned region.

The Customer Experience Manager drives post-sales customer journeys, ensuring satisfaction and maximizing ROI for enterprise accounts while collaborating with cross-functional teams.

The Customer Success Engineer II provides enterprise level technical support, troubleshooting complex issues, and ensuring timely activation of Rubrik's SaaS products. They contribute to documentation, diagnose problems, and facilitate communication between customers and internal teams.

Manage subscription renewals for Strategic Accounts, fostering relationships with customers and partners, and executing renewal strategies to maximize revenue.

The Customer Success Specialist II is responsible for customer retention and adoption of Rubrik's SaaS products. They will advise customers, provide technical demonstrations, and utilize analytics to ensure customer success while collaborating with internal teams.

The Customer Success Manager guides customers post-sale, ensuring product adoption and retention through proactive engagement and strategic risk management.

As Sr. Manager, CXO Customer Advocacy, the role involves designing and managing executive programs to deepen C-level relationships and drive business growth, including Customer Advisory Boards and Executive Sponsorship Program.

The Senior Customer Success Engineer provides enterprise-level technical support, diagnosing issues, troubleshooting, and ensuring customer satisfaction with Rubrik's products and services.

As an AI Sales Engineer, you will lead technical sales efforts, provide technical expertise in AI solutions, and work closely with customers to meet their technical needs and improve their cyber resilience.

Manage the Renewals Business, including hiring, training, and developing a team. Oversee renewal processes, forecast management, and collaboration with internal stakeholders to exceed business targets.