Top Customer Success & Experience Jobs

Manage strategic enterprise accounts, build executive relationships, drive product adoption and expansion, run QBRs, analyze usage to identify growth opportunities, and coordinate cross-functional teams to deliver measurable Datadog value.

Serve as a trusted technical advisor for enterprise customers, driving product adoption, analyzing IT operations, recommending configurations and best practices, conducting business reviews, collaborating with product and engineering, and supporting renewals and customer success.

Lead onboarding, relationship management, and growth within DACH customer accounts. Drive adoption, identify upsell/cross-sell opportunities, manage renewals, and collaborate internally to resolve customer needs and improve product value.

Serve as a hands-on technical advisor to enterprise customers, driving Datadog product adoption, analyzing IT operations, providing configuration and process recommendations, leading business reviews, collaborating with product and engineering, and ensuring customer success and renewals.