Top Customer Success & Experience Jobs

The Lead Solutions Consultant at Braze will advise prospective customers during the sales process, leveraging technical expertise and storytelling to foster partnerships and demonstrate Braze's capabilities. They will also mentor team members and collaborate across departments.

The Lead Solutions Consultant guides clients during the sales process, leveraging technical expertise to establish partnerships and mentor team members. Responsible for pre-sales engineering and providing strategic insights, this role requires strong collaboration and communication skills.

Lead a team of support agents in delivering high-quality post-sale technical support, ensuring KPIs are met, mentoring staff, and managing escalated customer issues.

The Community Manager, Digital is responsible for building and managing a vibrant digital community, engaging customers, moderating discussions, developing strategies for engagement, and working cross-functionally to enhance community quality and outcomes.

As a Community Specialist, you will build community and advocacy through events, supporting strategies for customer engagement and relationship building across various brands.

The Senior Solutions Consultant will act as a trusted advisor in the sales process, combining technical knowledge with storytelling to instill confidence in prospective customers and facilitate long-term partnerships.

The Lead Solutions Consultant will support the sales process, provide technical expertise, mentor the team, and serve as an advisor to prospective customers to build strong partnerships.

The Lead Solutions Consultant at Braze advises prospective customers during the sales process, utilizing technical expertise to build confidence in Braze's solutions while mentoring team members.

The Dedicated Technical Support Lead provides personalized technical support, advocates for customer needs, manages technical relationships, and collaborates with various teams to enhance customer experience and product adoption.

As a Senior Solutions Consultant, you will leverage technical knowledge to solve client business challenges, collaborate with teams, and demonstrate product value to enhance customer engagement strategies.