Top Customer Success & Experience Jobs

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

Lead the Global Revenue Enablement organization by defining and executing enablement strategies, driving performance across customer-facing teams, enhancing training and onboarding programs, and improving data-driven analytics.

As a Staff Technical Account Manager, you'll guide top merchants in technical solutions, manage integrations, and ensure ongoing support, partnering closely with teams across Affirm.

The role involves leading strategic partnerships, defining growth roadmaps, managing cross-functional teams, and influencing stakeholders to drive business growth at Affirm.

The Fraud Operations Performance Associate II monitors and enhances label accuracy in fraud cases, collaborates with teams, analyzes data, and provides feedback to improve operations.

Monitor and enhance fraud operations label accuracy, collaborate with QA teams, analyze fraud trends, and maintain case quality with a target accuracy of 98%.

The Senior Manager, Field Enablement will design and execute sales enablement strategies, partner with revenue leaders to improve performance, maintain tools and playbooks, and lead change management to enhance team effectiveness.

The Senior Manager of Field Enablement designs and executes sales enablement strategies, leading onboarding and training programs to enhance team performance. They analyze effectiveness through data, partner with Revenue leaders, and create sales resources to drive impact across teams.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Strategic Alliances & Partnerships Manager will drive revenue by managing partnerships, optimizing existing programs, and launching new initiatives, while collaborating with cross-functional teams.