Top Customer Success & Experience Jobs

As a Product Specialist at Hearsay Systems, you'll provide technical support to Enterprise customers, manage their inquiries via Zendesk, and collaborate with various teams to enhance customer experience.

Provide advanced troubleshooting and support for Yext's customers and partners, focusing on API and integration issues. Act as a key liaison between clients and internal teams while mentoring junior engineers.

This role involves providing expert technical support and guidance, troubleshooting API-related issues, conducting root cause analysis, and mentoring junior engineers.

As a Services Administrator, you will manage customer experiences, optimizing platform use, and delivering regular performance reviews to clients, while ensuring successful outcomes for assigned enterprise customers.

As a Services Administrator, you will manage enterprise customer accounts, focusing on platform configuration, content management, and overall customer experience while ensuring timely task execution and optimizing Yext products.

The Technical Support Specialist at Yext will assist enterprise clients post-sale, troubleshooting technical issues and providing consultative support.

As a Services Specialist, you'll manage platform configuration and content for clients, ensuring effective engagement and satisfaction. Responsibilities include task execution, content analysis, process documentation, and strong collaboration with clients and internal teams.

The Senior Solutions Engineer will support client growth, build demos, collaborate cross-functionally, and drive strategic account initiatives.

As a Technical Support Specialist at Yext, you will assist enterprise clients with post-sale technical support, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.