Top Customer Success & Experience Jobs

Lead the Customer Success team at Squarespace, focusing on strategy, team management, cross-functional collaboration, and operational design to improve customer retention and product adoption.

The Media Strategist will execute and optimize digital marketing campaigns using programmatic platforms, manage relationships with ad partners, and analyze performance metrics.

The role involves designing and executing Sales and Customer Success enablement programs to enhance team effectiveness, drive revenue, and improve customer experiences. Responsibilities include onboarding design, strategic partnerships with leaders, KPI tracking, and ongoing program optimization.

As a Customer Success Manager, you will engage with SMB customers, analyze their business performance, craft success plans, and drive measurable outcomes. You'll focus on customer retention, satisfaction, and advocacy while building lasting relationships and scaling success programs.