Top Customer Success & Experience Jobs

Manage strategic enterprise customers, guiding adoption of Snyk’s application security platform and leading DevSecOps transformations. Build executive and technical relationships, design onboarding strategies, facilitate QBRs, demonstrate ROI, identify expansion opportunities, advocate for customer needs, and coordinate internal resources to resolve complex technical challenges.

Own strategic technical success for Fortune 100 enterprise customers, driving adoption, retention, onboarding, and expansion of Snyk’s application security platform. Build trusted relationships with engineering and security leaders, lead business reviews, demonstrate ROI through data-driven storytelling, advocate for customer needs, and coordinate resources to resolve technical challenges and support DevSecOps transformations.

Own technical success for a large customer portfolio through scalable workshops, office hours, webinars, digital enablement, and targeted outreach. Analyze usage data to improve adoption, create self-service educational content, synthesize customer feedback, and collaborate with Sales, Product, Support, and Education. Advise customers on integrating Snyk’s application security capabilities into developer workflows, CI/CD pipelines, and AI-assisted development practices.

Manage enterprise customer adoption and value realization for Snyk’s application security platform. Build trusted relationships with engineering and security stakeholders, deliver onboarding programs, facilitate QBRs, demonstrate ROI, identify expansion opportunities, and coordinate internal resources to resolve technical challenges. The role also advocates for customer needs, supports DevSecOps transformations, and translates technical outcomes into business value.

Snyk seeks applicants for their Summer Co-op 2026 program, focusing on developing secure AI software and fostering a supportive, inclusive workplace.

Own technical success for a large portfolio via one-to-many programs (workshops, webinars, office hours), analyze usage to drive adoption, create self-serve content, coach customers on embedding AppSec into CI/CD and developer workflows, and synthesize customer feedback to influence product.

Serve as a trusted technical partner for enterprise customers to drive adoption of Snyk's Application Security platform. Deliver onboarding, remove adoption barriers, coordinate resources, run QBRs using data to show ROI, advocate customer needs internally, and identify expansion opportunities while guiding engineering and security teams through DevSecOps transformations.