Top Customer Success & Experience Jobs

The Technical Advisor provides strategic direction for identity security programs, assesses client landscapes, builds road maps, and mentors junior team members while ensuring best practices are followed for successful project delivery.

The Engagement Manager oversees project management and sales efforts, ensuring successful solution delivery, client relations, and team mentorship while managing project financials and documentation.

As an Engagement Manager, you will manage customer and partner engagements, ensuring alignment between expectations and delivery, facilitating resource management, and driving engagement success through collaboration and effective communication.

The Advisory Solutions Consultant supports sales efforts, articulates SailPoint solutions' value, discovers customer requirements, and presents demonstrations.

The Technical Account Manager at SailPoint ensures customer satisfaction, provides technical support, and mentors junior team members while managing critical customer relationships and tickets.

As a Senior Solutions Engineer, you will support sales in the healthcare sector, leveraging technical expertise and industry knowledge to meet customer needs and drive business growth.

The Advisory Solutions Consultant will support sales in strategic accounts, engaging in technical presentations, product demos, and aligning solutions to client needs.

The Solutions Engineer will partner with sales teams to engage customers, understand requirements, provide product demonstrations, and contribute to RFP responses while leveraging technical skills and business acumen in Identity Security.

The Sr. Cloud Support Engineer provides post-implementation support for SailPoint's IdentityNow, resolving customer issues and ensuring satisfaction. Responsibilities include managing support cases, collaborating with teams, and maintaining customer updates.

The Sr. Cloud Support Engineer resolves customer issues related to the IdentityNow product, collaborating with various teams for solutions and customer satisfaction post-implementation.