Top Customer Success & Experience Jobs

The Principal Customer Success Manager will develop executive-level relationships with customers, guide their process improvements, and ensure successful product adoption.

The Sr. Director, Field Enablement leads a team to enhance sales and customer success operations, develop enablement programs, and improve team productivity within a high-growth SaaS environment.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

Lead the Customer Success team to enhance customer engagement, retention, and revenue growth while collaborating with executives to drive strategic initiatives and ensure customer satisfaction.

Manage a team of Runbook Automation Support Engineers, ensuring high standards of customer support, conducting performance reviews, and overseeing training and onboarding.

The Strategic Customer Success Manager builds relationships with key stakeholders to guide customers through their digital journey and ensure successful product adoption, while delivering business value and managing risks.

The Technical Support Engineer II provides technical support to customers, resolves integration issues, writes scripts, and ensures effective communication with clients.

As a Professional Services Consultant, lead implementations, manage customer engagements, and develop integration methodologies to enhance customer experiences with PagerDuty's platform.

Manage and improve community programs focused on developer education, engagement, and retention through strategic initiatives and partnerships.