Top Customer Success & Experience Jobs

The Indexes Implementation Manager will manage client data delivery, troubleshoot issues, build cross-functional relationships, and improve client implementation processes.

The role focuses on providing support to clients in the financial services industry, ensuring retention, and identifying business opportunities while being bilingual in English and French.

The Employee Technology Support Analyst manages desktop and laptop support, enhances user experience, and troubleshoots complex problems for employees while collaborating with support teams.

The Customer Success Manager at PitchBook drives client retention and expansion by optimizing usage of the PitchBook platform and providing excellent support.

Lead the Employee Technology Support function, ensuring high-quality service delivery, incident management, and cross-functional collaboration to enhance user experience.

The Account Manager at PitchBook manages client relationships, focusing on sales strategy, customer satisfaction, and account growth through effective communication and teamwork.

The Product Consultant will support clients in the ESG domain, manage client relations globally, address inquiries, and ensure client satisfaction.

The role involves building Morningstar's Global Career Development Center, overseeing coaching and internship programs, and leading learning initiatives to develop talent effectively.

Lead the regional customer support team, manage escalations, ensure prompt response to inquiries, and improve client satisfaction in the ESG domain.

The Product Consultant will support clients in using Morningstar's research products, ensuring a best-in-class service experience and maintaining expert knowledge of services offered.