Top Customer Success & Experience Jobs

The Partner Manager will drive the growth of the Shopify partnership through relationship management, co-selling initiatives, and data-driven strategies. Responsibilities include managing account performance, developing growth plans, collaborating with stakeholders, ensuring service delivery, and analyzing key performance metrics.

As a Customer Success Manager, you will support customer goals, develop success plans, review performance, provide strategic guidance, and foster customer relationships.

The Customer Success Manager at Klaviyo will build relationships with customers, provide tailored success plans, solve issues, and enhance customer experience using strategic guidance and software support.

Customer Success Managers at Klaviyo support clients by developing success plans, driving product adoption, and resolving issues to ensure customer satisfaction and usage of the platform.

Customer Support Specialists at Klaviyo provide exceptional assistance to customers, resolve issues, and transform workflows using AI tools. Candidates must communicate effectively and possess problem-solving abilities.

The Lead Enablement Partner will develop and execute the enablement strategy for Enterprise Sales, enhancing skills and performance to drive revenue growth.

Lead a team of Implementation Consultants to onboard enterprise customers, ensuring exceptional project execution and customer satisfaction. Focus on process improvement and team development alongside cross-functional collaboration.

Lead a team of Implementation Consultants to ensure successful onboarding of enterprise customers, enhancing project execution and customer satisfaction.

As a Product Expert, you will provide high-quality support to Klaviyo customers, resolve issues through email and live chat, and document troubleshooting steps. A focus on AI tools and solutions is vital for transforming workflows.

The Manager of Customer Success will lead a team, oversee recruitment, coach CSMs, resolve customer issues, and drive customer satisfaction and retention.