Top Customer Success & Experience Jobs

The Sales Manager will lead the sales team, train and develop staff, track performance metrics, and work towards meeting revenue goals while maintaining a positive team culture.

The Customer Support Advocate manages inquiries from small business customers via phone, email, and chat, addressing HR-related topics and providing solutions while ensuring customer satisfaction.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

As a Customer Support Advocate, you'll manage inquiries, provide customer support, resolve issues related to benefits, and enhance customer satisfaction while maintaining a positive experience.

The Principal of Health Underwriting leads underwriting health insurance processes, collaborates across departments, and drives innovative strategies while ensuring profitability and growth.

The CSO Manager will lead teams, drive operational excellence, track performance metrics, and facilitate alignment across departments to optimize service delivery.

As a Customer Success Manager at Justworks, you will build relationships with customers, drive satisfaction, and collaborate with teams to promote products and services while ensuring long-term success on the platform.

The Account Development Executive will upsell products to smaller businesses, optimize sales processes, manage upsell pipeline, and provide expert customer support.

As a Customer Support Specialist, you will assist customers with payroll and payment inquiries, providing education, support, and solutions while ensuring a positive customer experience in a fast-paced environment.

As a Customer Support Specialist in Payments, you will assist small business customers with payroll and tax-related inquiries, ensuring clear communication and problem resolution. You will collaborate with other teams, provide specialized services, and improve customer retention.