Top Customer Success & Experience Jobs

Support Tinder's social media management by engaging with cultural trends, brainstorming content ideas, and collaborating with various teams.

The Senior Manager oversees Trust & Safety Operations, enhances workflows, manages vendor relationships, and advocates for product improvements to ensure optimal customer experiences.

The Global Escalations Specialist investigates escalations related to trust & safety, resolves complex issues, and collaborates with multiple teams to enhance member experience.

The Ad Operations Analyst will manage and optimize digital ad campaigns, provide technical support, develop strategies to enhance ad performance, and maintain best practices in ad operations.

Oversee global operations team for customer escalations across multiple brands, ensuring best practices in customer care and service quality.

The role involves optimizing customer support workflows, improving processes based on feedback, and collaborating with various teams to enhance customer service outcomes.

The Global Escalations Specialist investigates and resolves member escalations related to Trust & Safety, app issues, and policy enforcement while collaborating with various teams.

The Global Escalations Specialist investigates and resolves escalations related to trust, safety, and support policy, while improving user experience and enforcing guidelines.