Top Customer Success & Experience Jobs

Lead Developer Relations at Deepgram by advocating the technical brand, engaging developers, creating educational content, and fostering community growth.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The role involves leading technical discovery, designing POCs, collaborating with AEs and engineers, and addressing customer needs in APAC. Responsibilities include ensuring technical success, creating reusable assets, and staying involved post-sale for customer continuity.

The role involves leading technical evaluations, creating POCs, advising on architecture, and collaborating with sales and support for customer success in the EMEA region.

As a Solutions Architect, engage with customers to resolve technical challenges, build scalable support solutions, and enhance the customer experience through automation and documentation.

The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.

The Senior Pre-Sales Solutions Engineer will drive technical pre-sales engagements, collaborate with sales teams, and create innovative solutions to meet customer needs while mentoring junior engineers.

As a Partner Success Engineer at Deepgram, you'll drive adoption of voice AI solutions, nurture partner relationships, and ensure successful integration of APIs. You'll engage with technical and executive stakeholders, lead demos, and identify growth opportunities while aligning partner needs with corporate strategy.

As a Senior Pre-Sales Solutions Engineer, you will drive technical pre-sales engagements, design custom solutions, and collaborate with sales teams to demonstrate Deepgram's AI technology to clients.

The Senior Pre-Sales Solutions Engineer will drive technical pre-sales engagements, architect solutions, mentor junior team members, and collaborate with sales to validate technical proposals.