Top Customer Success & Experience Jobs

Manage and grow strategic B2B client relationships for digital brand services. Serve as primary account contact, deliver strategic insights and presentations, drive retention and revenue, coordinate cross-functional teams, maintain CRM records, attend industry events, and support contract/price negotiations.

Supports enterprise B2B clients using domain names and digital brand services. Responds to inquiries through chat, phone, and email; troubleshoots domain, DNS, certificate, billing, order, and technical issues; manages escalations; builds client relationships; explains products and industry changes; collaborates on launches and projects; and meets client service performance metrics.

Manage international entity portfolios and client communications for global subsidiary compliance. Serve as primary GSM contact, handle requests via Salesforce, coordinate with local offices and vendors, support KYC due diligence, facilitate client/vendor calls, and ensure timely corporate filings and ad-hoc compliance tasks.

Provide B2B client service for corporate filing: build client relationships, research and process legal documents, respond to inquiries via phone/email, manage client portfolios, perform data entry and electronic filing, navigate databases, recommend process improvements, and help grow existing business through outstanding service.

Provide B2B client support for Annual Reports & Business License team: research and process legal documents, manage client portfolios, respond to inquiries by phone/email, perform data entry and electronic filing, navigate multiple databases, recommend process improvements, and help grow client relationships.

Provide B2B client support for annual report preparation: review and process legal documents, manage client portfolios, respond to inquiries by phone/email, perform data entry, use multiple databases, recommend process improvements, and grow client relationships.

Provide B2B client service for annual report preparation and filing: research, review, and process legal documents; manage client portfolios; answer client inquiries by phone and electronically; perform data entry and electronic filing; navigate multiple databases; recommend process improvements and grow client relationships through proactive service.

Provide B2B customer service for corporate and legal services: respond to client inquiries, process and fulfill legal document orders across jurisdictions, maintain customer records, manage portfolios, and support EMC/EPS projects while navigating multiple systems accurately.