Own partner relationships, service delivery, escalations, platform configuration, workflow testing, and partner education for a financial alternatives technology platform. Analyze business and data issues, maintain documentation, support reporting, and drive automation, process improvements, and platform delivery projects. Collaborate with Sales, Product, Technology, Transformation, and Enablement teams to resolve partner needs and improve adoption. Analyst candidates need 0–2 years of experience; Associate candidates need 3–5 years and deeper alternatives, platform, and data expertise.