Top Customer Success & Experience Jobs

The Senior Incident Management Analyst leads major incident responses, improves incident frameworks, performs root cause analyses, and collaborates across teams for effective incident management.

The Account Manager will build relationships with enterprise clients, guide their growth using BlackLine's platform, and ensure client satisfaction through collaboration with internal teams.

The Senior Mid-Market Account Manager will build and deepen relationships with mid-market clients, empower their growth, manage deal cycles, and collaborate with internal teams to enhance client experiences and ensure success.

The Associate Application Support Analyst provides customer support, analyzes data for projects, manages FAQs, and collaborates on solutions for client inquiries.

The Application Support Analyst manages customer support inquiries, performs troubleshooting, and works with teams to resolve application issues while documenting processes.

The Application Support Analyst manages customer support inquiries, troubleshoots issues, and coordinates with tech staff to resolve software problems. They analyze data, document solutions, and ensure customer satisfaction with financial applications.