Top Customer Success & Experience Jobs

The Marketplace Support Specialist troubleshoots and resolves client issues, manages expectations, provides technical assistance, reviews logs, documents work, and collaborates with teams to align with client needs.

Responsible for managing marketplace client accounts, optimizing product feeds, driving revenue growth, and ensuring client satisfaction through strategic insights and support collaboration.

Provide technical support to customers via phone, email, and chat. Resolve issues, enhance customer satisfaction, and improve product functionality through effective communication and problem-solving skills.

The Technical Account Manager is responsible for providing strategic technical guidance to clients, optimizing their technical ecosystem, and driving their business growth through effective communication and collaboration with internal teams.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Campaign Automation Specialist executes and maintains marketing programs in Marketo, enhancing processes, troubleshooting technology, and measuring program effectiveness to drive growth and improve marketing operations.

Lead the Implementation Project Managers to enhance enterprise onboarding, improve delivery frameworks, and drive customer satisfaction and revenue growth.

The Senior Workday Payroll & Time Tracking Administrator will configure, optimize, and support Workday Payroll and Time Tracking functionality, ensuring compliance and efficient processes.

Responsible for acquiring large accounts in B2B & B2C sectors, creating sales strategies, collaborating with teams, and managing client relationships effectively while achieving revenue goals.

The Associate Renewal Specialist is responsible for renewing enterprise customers, negotiating terms, identifying at-risk accounts, and driving upsell opportunities while ensuring long-term customer loyalty and managing relationships.