Top Customer Success & Experience Jobs

As a Solution Consultant, you will work with biotech firms to optimize their software solutions, manage customer needs, and craft tailored technology strategies. You will also present solutions, mentor peers, and engage with product management.

The Solution Consultant leads customer solutions for Benchling's R&D Cloud, working closely with account executives and customers to craft innovative solutions based on customer needs and industry best practices.

As a senior-level Product Support Analyst, you'll guide enterprise customers through complex issues, lead escalations, and ensure effective communication across teams to restore confidence and outcomes.

Solution Consultants partner with customers to create tailored solutions for R&D processes using Benchling's software while managing client engagements and demonstrating value.

The Solutions Consultant will partner with customers to understand IT and data science needs, design integrations, and improve operations in life sciences R&D.

The Revenue GTM Enablement Leader will drive productivity initiatives for sales teams, develop scalable training programs, partner with leadership, and improve metrics in pipeline and performance.

The Technical Solutions Architect will lead client engagements, design integrations and automations, and align solutions with customer needs and Benchling's roadmap while ensuring technical success at enterprise levels.

The Solution Consultant partners with sales teams to develop tailored solutions for customers in biotechnology, leveraging software and scientific expertise.

The Solution Consultant collaborates with account executives to create strategies, manages customer needs, and crafts solutions for biotechnology applications.

The Customer Success Manager will drive customer engagement, adoption, and retention by leveraging data insights and collaboration with teams to enhance user experience and achieve customer objectives in the biotech sector.