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Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, troubleshoot connectivity issues, log incidents in ITSM platforms, and document findings. Collaborate with a dynamic team to enhance customer satisfaction.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, including troubleshooting issues, logging incidents, and supporting remote access. Collaborate with a team to enhance customer experience.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, troubleshoot issues, log incidents in ITSM, and document findings. Must have strong communication and analytical skills.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 analysis and troubleshooting support for end-user computing devices, remote access, and logging incidents in ITSM platforms. Responsibilities include troubleshooting, password resets, and documenting resolutions.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Tier 1 Initial Support Analyst provides IT support for end-user devices, troubleshoots connectivity issues, and logs incidents in ITSM platforms. Requires strong customer service skills and a DoD Secret Clearance.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
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Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT troubleshooting support for end-user computing devices, remote access, and incident management, ensuring customer satisfaction and efficient service.
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Itil 4LinuxMicrosoft Endpoint ManagerPowershellVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Tier 1 Initial Support Analyst provides IT support for end-user devices, performs troubleshooting, and documents findings in support tickets.
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Itil 4LinuxMicrosoft Endpoint ManagerVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support, including troubleshooting end-user devices, remote access, and logging incidents in ITSM platforms. Required skills include ITIL knowledge and remote support tools proficiency.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Tier 1 Initial Support Analyst provides IT support for end-user devices, troubleshoots remote access issues, and logs incidents in ITSM platforms.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
As a Tier 1 Initial Support Analyst, you will provide troubleshooting support for end-user devices, log incidents in ITSM platforms, and assist with remote access issues.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
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