Top Customer Success & Experience Jobs

The role involves onboarding and supporting Independent Contractors, ensuring they understand Square's products and processes, managing queries, and enhancing seller acquisition performance.

Manage relationships with Independent Contractors, ensuring their onboarding, support, training, and performance tracking to boost seller acquisition.

The role involves designing and delivering training for channel sales teams, developing enablement strategies, and improving seller performance based on market demands.

The Channel Partnership Manager will onboard and support Independent Contractors, ensuring they have the tools and training to bring new sellers to Square, while managing queries and operational needs.

The Senior Business Development Representative will manage a sales pipeline, promote Square's value to businesses, and achieve sales quotas. They'll leverage cold outreach and collaborate with the sales team to drive growth.

As a Dispute Resolution Specialist, you will resolve customer and merchant disputes, provide escalated complaint support, analyze data, and ensure timely, fair outcomes.

Drive growth and retention for strategic retail sellers by providing tailored solutions, managing relationships, and collaborating cross-functionally to enhance client satisfaction.

Lead a team of content specialists to develop and manage support documentation, aligning strategies with cross-functional stakeholders to enhance efficiency and customer experience.

Manage a portfolio of mid-market sellers, ensuring retention and growth by identifying opportunities for technical solutions and providing exceptional client service.

Manage relationships with key food and beverage sellers, driving account revenue, collaborating with product teams, and providing top-tier client service to grow and retain accounts.