The Senior Technical Writer will collaborate with engineering and product management to create and maintain user-focused technical documentation for various product features, contribute to the content strategy, and mentor other writers. The role requires an understanding of the technical communication lifecycle and DITA or similar authoring frameworks.

As a Technical Writer at ServiceNow, you will collaborate with design, engineering, and product management teams to develop user-focused technical documentation. Your role involves understanding the technical content development processes and contributing to the creation of clear documentation that enhances customer success and supports various product features.