Serves as the primary client contact for Waystar solution setup and design during healthcare revenue cycle implementations. Ensures contracted deliverables meet requirements, manages deadlines, builds relationships with client stakeholders and executives, communicates implementation issues, assesses root causes and impacts, recommends solutions and costs, and reports on customer success. Requires healthcare revenue cycle expertise, technology and database knowledge, HIPAA familiarity, troubleshooting skills, and up to 20% travel.