Top Customer Success Jobs
As a Customer Experience Representative, you will manage incoming calls, assist participants with inquiries related to clinical trials, accurately document interactions, and collaborate with team members to enhance participant experience.
The Private Client Strategist at Wealth Enhancement Group will create complex and customized comprehensive financial plans for high-net-worth and ultra-high-net-worth clients. Responsibilities include organizing client information, reviewing financial positions, analyzing legal documents, and providing recommendations in financial planning presentations.
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
Contract Customer Engagement Representative providing customer support via multiple communication channels, creating leads, and resolving inquiries. Remote position with shifts between 7 am and 7 pm US Central time. Must have 2+ years of customer support experience and high school diploma.
Responsible for metadata curation and expansion within GOAT Group's catalog operations team. Work on maintaining data integrity, backfilling missing metadata, and optimizing workflows. Collaborate with cross-functional teams and product managers to enhance product catalog quality. Requires 5+ years of experience in e-commerce or marketplace environments.
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.
As a Customer Success Manager at Riverside Insights, responsible for ensuring customer satisfaction, adoption, and retention. Drive revenue growth, upsell opportunities, and advocate for customer needs. Experience in Customer Success or Account Management within the HealthTech/MedTech industry is required.
Contract Senior Study Start-Up Specialist responsible for overseeing SSU-related activities on assigned studies, ensuring adherence to regulatory requirements and compliance, managing start-up activities, collaborating with clinical research stakeholders, and supporting patient recruitment and retention practices.
The Customer Acquisition Manager at Automattic will develop and implement paid media strategies to acquire and monetize customers. Responsibilities include optimizing SEM campaigns, improving conversion rates, exploring new channels for growth, and analyzing performance metrics to drive strategic marketing decisions.
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