Top Customer Success Jobs

The Seasonal Customer Care Representative at Hanna Andersson provides comprehensive customer service through various channels including phone, email, and webchat. Responsibilities include assisting customers with product inquiries, order status, returns, and complaints, all while ensuring a positive customer experience. They work collaboratively with team members and adhere to established guidelines to resolve customer issues and potentially increase sales.

As a Customer Support Enablement Specialist at Field Nation, you will train and develop support staff while optimizing internal processes to enhance user experience. The role involves collaborating with support managers, rolling out new strategies, and addressing customer escalations, all aimed at improving service efficiency and quality.

As an Early Engagement Specialist, you will support newly enrolled customers, guide them during their first 30 days, and maximize customer retention. Your focus will be on customers needing extra help to succeed. You will handle objections, coach customers on using the Housecall Pro product, and escalate issues as needed. Strong communication and problem-solving skills are key in this role.

The Partner Success Manager at Mantra Health will manage relationships with college campus partners, provide training and support, and identify opportunities for partnership growth. The role requires 4+ years of experience in partner/stakeholder management, CRM usage, and creating strategic success plans aligned with organizational goals.

The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.

Assist Campaign Managers in building and implementing digital marketing campaigns, testing pixel and code deployment, reporting to clients, and developing technical abilities. Remote full-time position in the continental US.

As a Field AI/Customer Success Engineer at Fiddler, you will act as a trusted advisor to customers, assist with onboarding services, engage with technical stakeholders, develop interpretable machine learning model tools, and ensure technical success for customer onboarding. You will also integrate Fiddler platform with data platforms and spearhead new opportunities for value provision.